Vital Strategies is a non-profit organization who partners with governments to improve health and well-being of the public. They came to Night Owls to re-build the current Tobacco Control Mass Media Resource into a media resources library. In this project, we built a brand new website – Media Resources Library – for governments and other organizations to browse through the resources that Vital Strategies have, and learn more about how to create a successful marketing campaign.
In this project, we design and cooperated with Vital Strategies team to build this website that is not only highly-usable but also meets their brand standards.
Vital Strategies was formed by the uniting of The Union North America and World Lung Foundation in 2015. While still working on critical lung health issues, Vital Strategies also addresses other leading areas of concern for public health, including road safety, obesity prevention and maternal health.
Vital Strategies had identified the need to use their expertise to help governments and organizations educate the public on modern health issues. Our team was challenged to build a website that would help Vital Strategies connect with governments and a tool to help educate the governments to execute effective marketing campaigns.
However, the marketing resources that VS owns cover a wide range topics and come in many different formats, including posters, pack warnings, TV ads, radio ads, and marketing case studies. With Vital Strategies’s large amount of campaign resources, how can we organize these resources and make something simple, informative and easy to use, helping the users to find what they need?
First, we started by interviewing Vital Strategies team about their past experience on educating governments from different countries: what kind of resources do the governments usually look for? What’s the part that governments find most difficult in executing campaigns? How do Vital Strategies team usually communicate with governments all over the world? This helped us gain insight into users’ needs, prioritize the content, and have ideas on what features the website should have in order to help the governments executing the marketing campaigns.
Secondly, we dived into all the media resources that Vital Strategies has and sorted them by the media type: print ads, video ads, and radio ads. This helped us figure out what sorting functions the website might need to have and how the resources could be categorized.
Interviewing the Vital Strategies team helped us see some blind spots that we needed to learn more about. Most of the time, governments work with Vital Strategies understand the importance of educating the public on health issues. However, they do not have the resources to produce their own ads, and find it difficult to develop a effective campaign. The way that Vital Strategies could help them the most is by providing them with the campaign materials that are ready-to-use, facilitating the licensing process, and making the ads easily available.